A little more than a year ago, sideload.me was founded as another signing service with the goal of being the best and cheapest service. We thought that we would be able to make a lot of profit from the service, but we were wrong.
Up until a few weeks ago, if anyone bought a new device, we were generous enough to register their new device for free even though it says that users have to purchase a new subscription. We ultimately lost out on a lot of money from this and with all of the recent revokes, we are struggling to pay for new certificates.
Revokes are a huge problem. Not that long ago, we didn’t get any at all, but now it’s become a huge issue. Each new certificate is $100, times that by five revokes and that’s $500 that we have had to spend. Add another $50/month ($600 yearly) for the server cost. Unfortunately, sideload.me is no longer sustainable for us. There is nothing we can do about revokes since signing services are technically against Apple’s terms of service.
In addition to that, we have found that the whole service in general can be stressful for us. Some things that we have had to deal with include:
- Users contacting us after a few minutes of paying even though the pages say to wait at least 24 hours since we don’t sit on the computer all day activating accounts.
- One user buys a subscription, gets it activated, and then wants a refund because he thought we were a UDID service.
- Too many users messaging us saying that “their app won’t download” or “X won’t work.” We can’t help you if you out if you do not provide us with any details.
- A lot of users rushing us to update certain apps when they could avoid waiting for us by signing updates themselves with an Extended subscription.
This is even more stressful for our support person who handles all of the chat and email requests since he is the only person that does that. We do not have the time to teach anybody else how to work everything and we certainly don’t have the money to pay them either.
With all of that being said, we have decided that on October 20, 2019, we will shut down sideload.me when everyone’s subscriptions should be expired. We have also disabled our purchase page to prevent new users from purchasing a plan.We will still continue to provide support for users and continue to update apps until October of 2019. Users with active subscriptions will not notice anything different from the service. All we have essentially done is stopped new registrations. When the website is shut down, all of our databases will be deleted. We will NOT share any information with other signing services if asked to.
Users who currently have a subscription and plan on getting a new phone will need to find a new signing service. We cannot add your new UDID or open up purchases for you.
We would like to thank all of our customers for supporting us! If you have any questions about this announcement, please feel free to contact us.
Too long, didn’t read: Sideload.me has disabled purchases and will shut down one year from now but will continue to provide support and app updates.